To request a live chat time (available on a weekly basis), please email star@rockitcoaching.com. Watch Facebook and e-mail for scheduled chats and feel free to send a Wickr message any time.
Instructions for Live Chat
First Things First:
Before participating in live chat, you must return the signed copy of the Acknowledgement of Receipt of Privacy Policies. A signature request was emailed to you within 48 hours of you joining. If you did not receive it, please email star@rockitcoaching.com.
About Wickr:
We use the Wickr app for our live online chat. Wickr was chosen because of its security and privacy, and because it is easy to use and free. Wickr can be downloaded to your computer and/or phone and can send photos and files (great for sending photos of food) as well as messages.
To Download Wickr:
- Go to this page and scroll down to the bottom of the page for information on downloading Wickr. Follow the instructions to download.
- After your download is complete, set up your Wickr account from the app (either on your phone or computer).
- Search for “rockitnutrition” and “rockitcoaching” and request to be friends with both. “Rockitutrition” is Star, our Nutrition Coach and “rockitcoaching” is Arron, our Fitness Coach.
For Live Chat:
On the bottom of your Rock It membership page, click on “Live Chat” for the live chat schedule. During the scheduled live chat times, simply message rockitnutrition (unless a special chat with Arron has been scheduled) with your questions. You can send a chat message to Star anytime and she will answer as promptly as possible, but live chats will follow the posted schedule. Arron will hold live chats from time to time addressing your workout and fitness questions. Chats with Arron will be announced through email.
